Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return if the item is defective, damaged, or misprinted.

Damages and Issues

Please inspect your order upon reception and contact us immediately at
hello@godforce.co if the item is defective, damaged, or if you received the wrong item. To help us resolve this for you quickly, please include your order number and a clear photo of the issue. In most cases of damage or misprints, you do not need to mail the item back to us; a clear photo is sufficient for us to process your replacement through our printing partner.

Non-Returnable Items

Since all our products are custom-made for your order through our print-on-demand service, we cannot accept returns for buyer's remorse, wrong size orders, or a change of mind. We cannot accept returns on gift cards or items on sale.

Apparel Sizing: All clothing items are made to order. Please refer to the size guide on each product page and measure carefully before ordering — we are unable to accept returns or exchanges due to incorrect size selection. Sizes are based on measurements (chest width, body length) provided by our production partner and may vary slightly between styles.

Print Placement: For apparel items, minor variations in print placement of up to 1.5 cm (approx. 0.5 inches) are considered within normal tolerance and do not qualify as a misprint.

Important: Return Mailing Address

Please do not mail items back to our business address or the return address on the package. Because our products are custom-printed to order across a global network, all returns or replacements must be authorized via email first. We will provide you with specific instructions once we have reviewed your case.

Exchanges

We do not offer exchanges. The fastest way to ensure you get what you want is to return the defective item you have (if eligible) and make a separate purchase for the new item.

Refunds

We will notify you once we’ve received your report and let you know if the refund or replacement is approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your refund, please contact us at hello@godforce.co